Either way, you pay month by month. The only fee per card payment is Stripe’s.
Website with online ordering
Delivery with your own area
Card payment, Apple Pay and Google Pay
Reservations, stamp card, vouchers
Daily close for your tax advisor
Setup and support included
Questions
Frequently asked questions.
What does a single order cost me?
Nothing from OwnGo. The only fee per card payment is Stripe’s, currently 1.5% + €0.25 for standard EEA cards. The money goes straight to your account.
When do I pay for the first time?
Before your site goes live you sign the contract and add a payment method; nothing is charged. The term starts on the day your site goes live. On the 12-month contract the first month is free and one of the twelve: the first rate is due one month later. On the monthly term you pay from the first month.
What if a guest disputes a payment?
Payments run through your own Stripe account. You see every dispute there and answer it with the order details, and we help you do it. A guest is only charged at pickup, when you hand the order over. A rejected or cancelled order costs them nothing.
Where do the orders come from?
From guests who already know you, and from Google. At launch we add the ordering link to your Google profile and give you a QR code for bags, flyers and tables. You can keep a platform alongside.
Can I deliver myself with OwnGo?
Yes. You set your delivery area, in rings around your shop or by town and postcode, each with a delivery fee and a minimum order, and free above an order value if you like. Guests enter their address and see straight away whether you deliver. Payment is always online, never cash at the door. You or your driver deliver; OwnGo does not provide drivers.
Does OwnGo also bring me new guests?
We work on it with you. We approach offices, coworking spaces, gyms and sports clubs near you and give each partner its own code for your restaurant. Their people get a perk, and in the admin you see how often each code was redeemed. We cannot promise a fixed number of guests.
How much work is the setup for me?
Very little. You build your page yourself on owngo.de in about five minutes: name, menu, colour. Setting it up takes another ten. Rather not? Send us your menu and we build it for you, usually within 24 hours. Online payments start as soon as Stripe has confirmed your account.
Do I need new devices or a different till?
No. The kitchen panel runs in the browser on any tablet or phone. No screen at the counter, say in a café or bakery? Then every paid order arrives by email. OwnGo does not replace your till; online orders have their own daily close.
What if something breaks on a Saturday night?
You can reach us while you are open, evenings and weekends included, and you talk directly to the people who build OwnGo.
Do the website and guest data belong to me?
Yes. The site runs on your own domain, and your guests’ data belongs to you. What you build on Google stays with you.
Contact
We build your website. You get the link.
Tell us your restaurant. We build the complete website and send you the link, usually within 24 hours.